Pure Peruvian cocaine

Refund & Resolution Policy


Our Policy: Final Sale, Managed Resolution

Buy Cocaine Online operates under a strict “All Sales Are Final” policy. Due to the nature of our products and the significant legal and operational risks involved in their transit, we do not accept returns, exchanges, or offer refunds for change of mind, mistaken orders, or successful deliveries. By completing a purchase, you explicitly acknowledge and agree to these terms. Our commitment is to the professional dispatch of verified products via our secure logistics chain; once a package leaves our control, the inherent risks transfer to you, the customer.

Scenarios & Our Discretionary Resolution

While refunds are not issued, we are committed to fairness and maintain a structured resolution system for specific, verifiable scenarios. The following outlines potential issues and the one-time, discretionary courtesy we may extend, typically in the form of a partial store credit or a conditional reship.

1. Package Lost in Transit (No Customs Seizure)

  • Definition: Tracking shows no movement or updates for 30 consecutive days after the “Accepted by Carrier” scan, with no final delivery or seizure notification.
  • Required Proof: You must provide screenshots of the stagnant tracking information.
  • Our Discretionary Resolution: A one-time reshipment of 50% of the original order value to a new address, or a 50% store credit.

2. Package Confiscated by Customs

  • Definition: Official tracking status explicitly states “Seized by Customs,” “Held by Agency,” or similar, or you receive a physical seizure letter from authorities.
  • Required Proof: A clear screenshot of the final tracking status or a redacted photo of the seizure letter.
  • Our Discretionary Resolution: A one-time 20% store credit as a gesture of goodwill. No reship is offered for seized packages.

3. Verifiable Product Quality Issue

  • Definition: A clear and objective failure of the product to match its listed description (e.g., a substance sold as cocaine testing negative for cocaine with multiple reagent tests).
  • Required Proof: Detailed video documentation, from unopened package to reagent testing, following a protocol we will provide. Subjective complaints about strength or effect are not considered.
  • Our Discretionary Resolution: Case-by-case evaluation. If verified, we may issue a partial or full store credit for the affected product.

Scenarios NOT Eligible for Any Resolution

  • Successful delivery to the address you provided.
  • Delays within the postal or courier system.
  • Provision of an incorrect, incomplete, or undeliverable address.
  • Failure to pick up the package from your postal office or delivery point.
  • Law enforcement interception after successful delivery.
  • Subjective dissatisfaction with the product’s effects.
  • Claims made without the required evidence outlined above.

How to Request a Resolution

  1. Encrypted Contact: Initiate a request via email contact channel with the subject line: “RESOLUTION REQUEST: [Your Order Number]”.
  2. Provide Full Evidence: Immediately supply all required proof as defined in the relevant scenario above. Incomplete requests will be closed without action.
  3. Security Review: Our team will review the evidence and may request additional verification. This process can take 7-10 business days.
  4. Outcome Notification: You will be notified of our decision via encrypted email. Any offered store credit will be applied to your account profile.

By using our service, you accept that you are engaging in an illegal transaction. You agree that Buy Cocaine Online, its operators, and affiliates are not liable for any financial loss, legal consequence, or other damage arising from your order, including its non-delivery, seizure, or any quality dispute. Our limited resolution gestures are offered solely at our discretion as a professional courtesy to trusted clients and do not constitute an admission of liability or a waiver of our “All Sales Are Final” policy.